Phone Support in Cloud Website Hosting
Because we have live telephone support 14 hours daily, you will be able to contact us and talk with one of our customer support agents to get more information about the cloud website hosting service that we offer and ensure that our servers match the system requirements for your websites before buying anything. For your benefit, we have phone numbers on as many as 3 different continents and you will be able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. If you are already a customer, you'll be able to phone us about general and billing issues, and about some tech issues. If the issue is strictly technical or it can take longer time to handle, you'll have to go through our ticketing system, which will allow both you and our technical support crew to keep track of the details provided by both sides.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be sure that there will always be somebody to assist you if you have any queries about the semi-dedicated server packages that we offer. Whether you'd like to know more about the plans, you have some billing issue or some general problem, you can just give us a call. Despite the fact that some more technical matters may require a ticket to give some time to our technical support crew to investigate, we will help you with a lot of tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on three different continents - in the USA, the UK and Australia, we have local telephone lines in all of these countries as well. If you're in another country, we also have a global number where you will be able to get in touch with us.