Despite the fact that this isn't the keyfactor to help you recognize a dependable cloud website hosting supplier from a bad one or a reseller from an actual supplier, being able to call and talk with a live person is a sign that you are not using the services of a one-person service provider and that you'll be able to get in touch with someone any time you're looking for help. The telephone support for hosting services may range from general to expert, which means that the problems that can be resolved through a phone call vary depending on the specific supplier. In the general case, these issues are simpler and include billing or 1st level technical issues since more difficult problems generally need a support ticket where both you and the administrators can follow what's going on with a specific issue. However, being able to call your supplier will save you lots of time and efforts for the countless small things that may eventually show up when you manage your web hosting account.

Phone Support in Cloud Website Hosting

Because we have live telephone support 14 hours daily, you will be able to contact us and talk with one of our customer support agents to get more information about the cloud website hosting service that we offer and ensure that our servers match the system requirements for your websites before buying anything. For your benefit, we have phone numbers on as many as 3 different continents and you will be able to call the one nearer to you - in the United States of America, the United Kingdom or Australia. If you are already a customer, you'll be able to phone us about general and billing issues, and about some tech issues. If the issue is strictly technical or it can take longer time to handle, you'll have to go through our ticketing system, which will allow both you and our technical support crew to keep track of the details provided by both sides.

Phone Support in Semi-dedicated Servers

With 14 hours-a-day telephone support, you can be sure that there will always be somebody to assist you if you have any queries about the semi-dedicated server packages that we offer. Whether you'd like to know more about the plans, you have some billing issue or some general problem, you can just give us a call. Despite the fact that some more technical matters may require a ticket to give some time to our technical support crew to investigate, we will help you with a lot of tech questions over the phone as well, saving you precious time and efforts. Since we have data centers on three different continents - in the USA, the UK and Australia, we have local telephone lines in all of these countries as well. If you're in another country, we also have a global number where you will be able to get in touch with us.