Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour resolution guarantee with all our cloud website hosting service packages, meaning every single assistance request you submit is going to be answered to in less than an hour maximum. Our support staff members have been qualified to efficiently handle any situation and to present you with on time information on any concern that you possibly have.
A Top–quality Support Service
Contact us at any time needed. Our crew of qualified professionals is going to be on–line for you 24x7x365 to respond to all of your inquiries and to deal with any issue that you might have. You are able to post a customer assistance ticket from your Web Control Panel or send us an email message any moment. Furthermore, on working days, you are able to phone us or use the online chatting option.
An Intuitive Help Section
If you wish guide while working within the Control Panel, it is possible to always simply click the Help key and see your problem in the variety of articles or blog posts that will pop up. We have also turned almost all the articles into educational videos. The list of video tutorials will come up if you click the Videos key present on the top right.