1 hour ticket response
Quick support is our prime concern and this is the reason why we have a team of proficient client support engineers who are prepared to provide a rapid response to any question that you might possibly have. Simply submit your trouble ticket from the Web Control Panel and we will get back to you within sixty minutes in the worst case scenario. In fact, we work hard and aim for a twenty–minute technical support ticket response time.
A Premium–Quality Help Desk Support Service
Each member of our tech support staff has several years of experience in the cloud website hosting service market and the majority of them have been with us for at least five years. They are all eager to answer all your inquiries in the most professional way possible.
A User–Friendly Help Section
To help you get a quick tip on how to use a particular feature, we have incorporated a very user–friendly Help Center section in the Web Control Panel. You can search through a big collection of web hosting account administration articles and website management articles, have a glance at our F.A.Q. archive or check our step–by–step video tutorials.